Aloha WB Ohana,

As of January 1, 2019,  Hawaiian Telcom has been selected as our new provider for our properties Bulk Cable TV service contract which will now include over 175 Advantage Package HD (High Definition) Cable TV channels, Wi-Fi, and High-Speed Internet for ALL our 876 units. Our previous Bulk Cable TV service agreement with Spectrum has been terminated on December 31, 2018.

For individuals that have not yet scheduled their installation with Hawaiian Telcom, please visit www.hawaiiantel.com/waikikibanyan or call (808) 643-3456.

For 24/7 Technical support, please call (808) 643-6111.

 

As part of this new Bulk Cable TV, Wi-Fi, and High-Speed Internet service contract, Hawaiian Telcom will be installing in each unit:

  • One (1) Set Top Cable Box w/ Remote Control (NOTE: Additional Set Top Box(s) available at cost of $3.00 per month to be paid by unit if requested)
  • One (1) Residential Gateway-built with Wi-Fi capabilities (4 port router)
  • One (1) Optical Network Terminal (ONT)
  • High Speed Internet Service (up to 300 Mbps download and up to 300 Mbps upload on a wired connection)

We thank you for your patience and understanding.  If you have any questions, please let us know.

 

Mahalo,

Roxanne Manuel
Office Manager